Pink Frog was hired as a subcontractor to redesign an application that traveling nurse practitioners used out in the filed. Nurses were on a quota and were paid by how many patients they saw a day. Before the nurses visited the patient’s homes they were required to go to the business and collect the medical supplies they would need for each patient they visited. As they used each medical supply they were to charge it to the patient using the software. In addition to restocking the supply room, they also used the interface to purchase products or order products directly for the patients.
While shadowing nurse practitioners in the field, Pink Frog Interactive discovered how the poor usability of software system was costing a pharmeucitical company millions in undocumented inventory loss. In addition, the interface was pulling some fields from the wrong database.
A wireframe prototype was designed and presented to overhaul and improve the application and the usability of the product as a quick short term fix. We also designed a future product to make the nurse’s work in the field effortless by making an invisible interface design and the nurses work invisible using gps location tracking, cameras, weight sensors and bar code scanning.