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Partner with a frog, cast a love spell on your customers, leap over your competition and live happily ever after.
Frogs are symbols of joy, luck, money, prosperity, abundance, wealth, and friendship in many cultures. Used as an amulet and talisman, they are strongly linked with transformation and magic and are believed to bring good luck. They are the magic in fairy tales and the secret ingredient in magic spells.
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How Pink Frog Interactive saved one customer $$$ millions of dollars by fixing one link.
Pink Frog Interactive was hired to map out customer touchpoints (on and offline) for larger and smaller customer accounts around the globe as part of an exceptional customer experience project for a 14 billion-dollar company. While interviewing the customers about their touchpoints with our client and their decision-making points, we found that all three user…
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Unlocking Digital Success: The Value of a User Experience Design Agency
In today’s digital economy, your website or application is often the first—and most critical—point of contact with customers. A clunky, confusing, or frustrating interface is more than a minor inconvenience; it’s a direct cause of lost revenue and a damaged brand reputation. This is where a user experience design agency becomes an invaluable partner. These…
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With our proven methodology and approach, Pink Frog Interactive discovered the poor design of an application costing a medical company millions in pharmaceutical inventory loss.
Pink Frog was hired as a subcontractor to redesign an application that traveling nurse practitioners used out in the filed. Nurses were on a quota and were paid by how many patients they saw a day. Before the nurses visited the patient’s homes they were required to go to the business and collect the medical…
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Emotions and Service Design
Emotions are important in design because they are a powerful motivator and can influence perception, cognition, attention, decision-making, learning, memory, social interaction, health and well-being, experience, behavior, and aid in managing information overload. Designers who learn how to assess, evoke and predict the emotional status and response of a user, can better present information in…
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