We help companies
Experience Design : Design Research : User Interface Design


  • Design Research Methods

    research methods
  • Information Architecture

    site map
  • Personas

  • Customer Experience Design

    We screened over 100 customers and conducted over 75 global interviews in multiple languages to learn customer touchpoints, journey, ecosystems, decision making points, usability, and interaction issues.

    customer experience design
  • User Interface i18n Testing and Design

    We have designed, tested and prototyped in multiple locales.

    interface design
  • Wireframes

    wire frame
  • Brainstorming & Visual Design

  • Design Thinking and Strategy

    We work on User Experience Design (UX), Service Design (SD), or Customer Experience Design (CX) depending on the depth of service you need to improve your customers' experience with individual touchpoints or throughout the customers' journey across your organization.

    Customer Experience Design, Service Design and User Experience Design


  • About Us

    Pink Frog Interactive, Inc. was founded in 2005. We are an experience design company specializing in customer and user experience design, service design, human computer interface design, information architecture and design research. We focus on improving the quality of experience and human interaction with web applications, product interfaces, services, touchpoints and interactions.

    The Principal and Founder, Tammy Fritz, has over 25 years experience in design. She has Masters of Design degree in Communication Planning and Information design from Carnegie Mellon University, a Bachelor of Science degree in Business Administration from the University of Pittsburgh and a certificate in Specialized Technology from the Art Institute of Pittsburgh. Connect at http://linkedin.com/in/tamella

    Our mission: Create a better world by conducting human-centered design, making the complex clear, and solving complex problems with design thinking. Understanding users unique challenges, emotions, culture, goals, etc. allows for empathy. Empathy creates compassion which is necessary for shifts in mindset. Shifts in mindset change the world.

    Pink Frog was awarded an IT 70 GSA Schedule in July 2015, Contract No.: GS-35F-376CA. We are a small, woman owned business. Our contract period is from June 24, 2015 to June 23, 2020. View our capabilities statement.

  • Our Process

  • Our Approach

    We follow an iterative, user-centered design process and use principles and techniques derived from cognitive science, psychology and anthropology to design and test interfaces in order to make them useful, usable and desirable. approach
  • Our Clients

    We have worked with startups, small companies, as well as Fortune 500 firms across all industries. This is a sampling of some of our clients.